New Articles

  1. Newly Closed Loans

    Created On: 09/11/2024

  2. Payments and Payoffs

    Created On: 09/11/2024

  3. Disaster Claims & Assistance

    Created On: 09/11/2024

  4. Lower My Payment

    Created On: 09/11/2024

  5. Get Support

    Created On: 09/11/2024 in Contact Us
    We’re just a call or click away! Any time you have questions or need help with your mortgage, we’re here to support you! Here are a few ways to reach us:  Are you having trouble making payments? As your mortgage partner, we are here to hel...

  6. Escrow Basics

    Created On: 09/11/2024 in Escrow, Tax & Insurance
    What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...

  7. Homeowner's/Hazard Insurance

    Created On: 09/11/2024 in Escrow, Tax & Insurance
    I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform us of any changes in your insurance policy. You can send your new policy to us online at . It's quick and easy! Alternatively, you can fax the policy...

  8. Property Taxes

    Created On: 09/11/2024 in Escrow, Tax & Insurance
    I just received a property tax bill and have an escrow account. Do I need to send it to you? Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please email a copy to us so we can ensure timely p...

  9. Escrow Waiver

    Created On: 09/11/2024 in Escrow, Tax & Insurance
    Can I remove my escrow account?  Options to remove an escrow account from a loan vary based on factors such as state laws, investor guidelines, loan type, property type and Loan-to-Value (LTV) ratio.  If the loan qualifies, tax payments and homeow...

  10. Claims

    Created On: 09/11/2024 in Escrow, Tax & Insurance
    What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Call us at  833.253.1133 , and w e'll let you know what information is required to d...