As your mortgage partner, we strive to make it easy to view and understand your escrow activity. We provide 24/7 access to track your escrow balance, deposits, and disbursements online, plus other easy ways to stay informed of your escrow account activity.
Email notifications: If you have provided your email address and have not opted out of receiving emails from us, we will send you an email each time we pay a tax and/or insurance bill from your escrow account on your behalf.
Monthly mortgage statement: The amount deposited into your escrow account from your mortgage payment each month, as well as any tax and/or insurance bills paid out of your escrow account, will appear under Transaction Activity.
Online: You can access your escrow account information 24/7 online. Simply login, go to My Loan, and check the Taxes and Insurance section.
In addition, any time you have questions, our Customer Care team will be happy to help. You can send us a secured message anytime from your online account, or reach out to us by phone or email. We are eager to serve you!